What to Expect
What It's Like to Work With Dominion Cleaning Services
At Dominion Cleaning Services, we believe in making your experience smooth, personalized, and stress-free from start to finish. Here's what you can expect when working with us:
Getting Started:
You can reach out to us by phone, text, or email—whichever is most convenient for you. Our friendly office staff will discuss your cleaning needs and preferences, and then offer either a quote over the phone or schedule a walkthrough to better assess your space.
Booking Your Appointment:
Once we’ve reviewed all the details and you’ve approved the quote, we’ll schedule your cleaning appointment based on your preferred date and time. Please be sure to provide any necessary entry instructions at this time.
You’ll receive a confirmation text once your appointment is finalized. If your cleaning is scheduled for a future date, we’ll also send a reminder the day before. Need to make a change? We recommend contacting us before the reminder goes out to ensure we can accommodate your request.
On the Day of Your Cleaning:
You’ll get a notification when your cleaning team is on their way. Typically, they arrive within 15–40 minutes, depending on their prior location. While this is a general window, some variation can occur due to traffic or unexpected delays.
Please take this time to prepare children and pets, if applicable, for the team’s arrival.
When We Arrive:
Our cleaning technicians will greet you with a smile and get right to work. All necessary communication and instructions should already be in place so they can focus on delivering a high-quality clean without interruption.
Every client has a personalized portal where we keep notes and any special instructions for our team. Our goal is to be as efficient and thorough as possible—working from top to bottom and back to front—ensuring nothing is missed and no cleaned area is retraced.
Finishing Up:
Once your cleaning is complete, you’ll receive a final notification along with a link to your invoice and available payment options.
Your home will be left spotless, peaceful, and ready for you to enjoy—just the way it should be.